New in to NH by Hand!
The "Treasure in mother of pearl" necklace. This necklace features a mother of pearl focal point and is set in a 14k gold plated chain with a faux toggle closure on the chain. It is a simple but stunning piece. Each necklace comes with a beautiful gift box and each box contains a sticker stating who your necklace was made by. (Just lift up the foam inside the box to find out!)
Materials: 14K Gold plated stainless steel necklace with a mother-of-pearl pendant.
Hypoallergenic; lead and cadmium free with nickel content less than 100 ppm.
Size: 16-18 inch chain.
About the brand: The Starfish project
"Restoring hope to exploited women". The Starfish Project restores hope to exploited women in Asia. We provide life-changing opportunities through our Holistic Care Programs and our social enterprise where women create beautiful jewellery and become managers, accountants, graphic designers, and photographers.
Through our Holistic Care Programs, we provide vocational training, healthcare, shelter, counseling, and education grants for our women and their children. Starfish Project has employed over 130 women and has served thousands through our Community Outreach Services.
*Certified Fair Trade through the Fair Trade Federation
These items are ready to dispatch and will be dispatched within 3 working days, unless ordered alongside clothing. If ordered alongside clothing, please be aware your order will be shipped in one package and will be shipped once the clothing has been made. (Clothing is made to order, especially for you and can take up to 21 days to be made and dispatched).
For shipping time frames, please click here. If you need your order sooner than this, please get in touch and we will see what we can do.
As every garment is individually cut, sewn and packaged to order, the processing time can vary between garments.
Due to the handmade nature of these items, please allow upto 21days + shipping for your items to be made and sent. We will always try to get items made and shipped as soon as possible. If for any reason your order is going to take longer than stated, I will get in touch. Although, this rarely happens!
Jewellery, or products that aren't made to order will be dispatched within 3 working days, unless ordered alongside clothing.
If ordered alongside clothing, please be aware your order will be shipped in one package and will be shipped once the clothing has been made. (Time frame as stated above).
Shipping times for premade products will always be noted in the product description.
If you require your order by a specific date, please contact us at:
Shipping is provided by Royal mail and their delivery partners internationally.
Shipping within the UK is estimated to take 2-3 working days.
International shipping is estimated to take 5-7 working days.
Please be aware, these time frames are estimates given by Royal Mail and while most parcels do arrive within the given time frame, I cannot guarantee it.
Customs and import taxes: International deliveries may be subject to customs searches and as a result, customs charges.
Buyers are responsible for any customs and import taxes that may apply and I cannot be held responsible for delays due to customs.This is out of my hands unfortunately.
International deliveries will always be sent with tracking so you can see where your parcel is.
Due to Brexit, this now applies to both Europe and the rest of the world.
Please feel free to contact me at firstname.lastname@example.org with any questions!
If you are not fully happy with the goods you have received, returns are accepted for refund or exchange. You must notify me within 14 days of receiving your item, and ship the item back within 30 days of receiving the item. (NH by hand is not responsible for any return delivery costs, and these must be paid at the buyers expense.) Items must be returned in an unworn, unwashed, re-sellable condition, with the tags still attached. Items deemed as worn, or that are not in a re-sellable condition, will be refused and the item will be returned to the buyers original address.
Please note: If returning swimwear, the hygiene strip must be intact. Swimwear cannot be returned if the hygiene strip has been removed. Exceptions: Lingerie is non-returnable due to hygiene reasons. Earrings are non-returnable due to hygiene reasons. Custom orders, including orders created with custom sizing, are non-returnable.
Refunds will be made back to the original payment method, within 5 working days of the item being received back to NH by hand. Please be sure to get a proof of postage when returning the items. If the item is to be lost in the mail during return, the proof of postage will be needed to complete the return.
Exchanges follow the same rules as given above. Please just notify me before returning to discuss exchange details. If for any reason I cannot exchange the item for you, such as fabrics going out of stock etc I will be happy to discuss your options via email before returning.
Cancellations can be made within 24 hours of the item being purchased.
All items created by NH by Hand are entirely handmade and because of this, they can require a little extra care to ensure a long life. I recommend hand washing or washing on a gentle 30 degree machine setting. Never tumble dry and iron inside out.
*Swimwear, lingerie and satin items are delicate and should always be hand-washed to ensure a longer life*